Terms and Conditions

Welcome to the Sancha Member Portal ("Portal"). By accessing or using this Portal, you agree to be bound by the following Terms and Conditions ("Terms"). Please read them carefully. If you do not agree, you may not use the Portal.

1. Acceptance of Terms
   
   

   By registering for or accessing the Portal, you acknowledge that you have read, understood, and agreed to these Terms.
2. Eligibility
   
   

   You must create an account using accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials.
3. Member Account
   
   
   • You agree to provide valid personal information, including your mobile number.
   • You are responsible for all activities that occur under your account.
   • You must notify us immediately of any unauthorized use of your account.
4. Use of the Portal
   
   

   You agree not to:

   • Use the Portal for unlawful, fraudulent, or harmful purposes.
   • Attempt to access data or systems you are not authorized to access.
   • Interfere with the Portal's security, functionality, or system integrity.
5. Points, Rewards, and Benefits
   
   
   • Points and rewards earned through the Portal are subject to the program rules.
   • Points may have an expiration date.
   • Points and rewards have no cash value and cannot be exchanged for money, unless explicitly stated.
   • We reserve the right to adjust, revoke, or invalidate points in cases of error, fraud, or misuse.
6. Transactions and Activity
   
   

   Any transaction data displayed on the Portal is for your reference. While we strive for accuracy, errors may occur. If you notice discrepancies, please contact our support team.
7. OTP and Security Verification
   
   
   • You may be required to verify your identity using a One-Time Password (OTP).
   • The system may deny access if verification fails or appears suspicious.
8. Modification and Updates
   
   

   We may update or modify these Terms at any time. Changes will be posted on the Portal and take effect immediately upon posting. Continued use of the Portal constitutes acceptance of the updated Terms.
9. Suspension or Termination
   
   

   We reserve the right to suspend or terminate your access if:

   • You violate these Terms.
   • Fraudulent or suspicious activity is detected.
   • Required by law or regulation.
10. Limitation of Liability
    
    

    We are not responsible for:

    • Any loss resulting from unauthorized access to your account.
    • Technical issues, downtime, or data inaccuracies.
    • Damages arising from your use or inability to use the Portal.
11. Governing Law
    
    

    These Terms are governed by the laws of the applicable jurisdiction where the service operates.
12. Contact Us
    
    

    For questions or support, please contact our customer service team through our instagram @sanchaindonesia

By using the Sancha Member Portal, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.